FAQ
Clear answers, efficient support, quick information access, transparent trust-building, and fostering a supportive community.
Frequently Asked Questions
Find answers to the most common questions about Tu2ria. Can't find what you're looking for? Contact our support team.
After your teacher account is approved, go to your dashboard and click "Create Course". Fill in the course title, subject, description, and set your pricing. You can then create multiple groups with different schedules and enrollment caps. Your course becomes visible to students once you publish it.
Tu2ria accepts Visa, Mastercard, and Fawry (Egypt only). Installment plans are available for courses priced above 1,000 EGP. All transactions are secured with SSL encryption and processed through PCI-DSS certified payment gateways.
Yes. Your teacher dashboard shows detailed attendance records, assignment completion rates, and progress metrics for every student in your groups. You can also view group-level analytics to understand how your class is performing overall.
Click "Teach with us" in the navigation and complete the teacher application form. Our team reviews applications typically within 48 hours. Once approved, you'll receive an email confirmation and can immediately start building your courses and welcoming students.
A native mobile app for iOS and Android is currently in development and expected in Q3 2026. In the meantime, Tu2ria's website is fully mobile-responsive and works great on smartphones and tablets — no app download required.
Browse the course catalog, select a course that interests you, and choose a group that fits your schedule. Click "Enroll" and complete payment — you'll gain instant access to course materials and the teacher's contact upon confirmation.
We offer a 7-day refund policy from the date of enrollment, provided you haven't attended more than 2 sessions. To request a refund, contact support@tu2ria.cloud with your order details. Refunds are processed within 5–7 business days.
